Jobs at The Westin Anaheim Resort

• Assistant Front Office Manager (Guest Services)

  DISCOVER WHAT IT MEANS TO RISE! At The Westin Anaheim Resort, discover a place where you’re given a choice to not just get up and go to work, but to RISE. To work together to enhance the well-being of our guests and our communities.

  Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Front Desk, Service Express, Guest Services and Front Services. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

• Cook 1 - Rise Rooftop Bar (Chefs/Kitchen)

  OVERVIEW: The Cook 1 is responsible for overseeing and supervising Rise - Rooftop Lounge. The Cook 1 must demonstrate the highest standards as a role model and have the ability to coach other cooks as needed to ensure standards are being met. Responsible for daily production and execution of menu items. The Cook 1 communicates effectively and daily with the Chef on duty in regards to staff performance and daily production.

• Cook 1 - Tangerine Restaurant (Chefs/Kitchen)

  OVERVIEW: The Cook 1 is responsible for overseeing and supervising the highly rated Tangerine Restaurant. The Cook 1 must demonstrate the highest standards as a role model and have the ability to coach other cooks as needed to ensure standards are being met. Responsible for daily production and execution of menu items. The Cook 1 communicates effectively and daily with the Chef on duty in regards to staff performance and daily production.

• Cook 2 - Tangerine Restaurant (Chefs/Kitchen)

  OVERVIEW: The Cook 2 for our highly rated Tangerine Restaurant is responsible for the daily mis en place of his or her station, adhering to recipe cards and ensuring the standards of quality are being met. Must be proficient in all cooking techniques. Must prepare for all banquet events as needed and execute in a timely fashion if in the banquet kitchen. Must prepare and execute all menu items for their station if in an outlet according to the recipe cards to ensure that quality standards are being met.

• Cook 3 - Banquets (Chefs/Kitchen)

  DISCOVER WHAT IT MEANS TO RISE! At The Westin Anaheim Resort, discover a place where you’re given a choice to not just get up and go to work, but to RISE. To work together to enhance the well-being of our guests and our communities. Apply today.

  OVERVIEW: The Cook 3 is responsible for the daily mis en place of his or her station, adhering to recipe cards and ensuring the standards of quality are being met. Must be proficient in all cooking techniques. Must prepare for all banquet events as needed and execute in a timely fashion if in the banquet kitchen. If in an outlet must follow all recipe cards to ensure quality and consistency.

• Dishwasher / Steward (Chefs/Kitchen)

  OVERVIEW: Dishwashers are responsible for ensuring the cleanliness and sanitization of dishes, tableware, glassware, pots, pans, and utensils through manual and machine cleaning methods. Additionally, dishwashers are expected to keep the dishwashing area clean and safe. Dishwashers are also responsible for maintaining the cleanliness and maintenance of the dish machines and pot wash areas including chemical inventories.

• Engineering Level 3 (Engineering/Maintenance)

  OVERVIEW:  Performs above basic general maintenance work to ensure resort and surrounding buildings maintenance quality standards are achieved and maintained. The Maintenance Engineer performs above basic general and preventive maintenance and repairs, monitors life safety systems and utilities and assist in department administration in compliance with policies and procedures, brand standards, and federal, state and local regulations.

• Engineering Supervisor (Engineering/Maintenance)

  OVERVIEW:  The Engineering Supervisor will assist and collaborate with the Director of Engineering and the Chief Engineer to develop maintenance related programs, processes and standards. The Maintenance Engineer will be responsible for the hotel’s HVAC requirements, general maintenance, repairs, electrical and plumbing. Daily monitoring and preventative maintenance are included.

• Event Meeting Specialist (Meetings/Events)

  DISCOVER WHAT IT MEANS TO RISE! At The Westin Anaheim Resort, discover a place where you’re given a choice to not just get up and go to work, but to RISE. To work together to enhance the well-being of our guests and our communities. Apply today.

  OVERVIEW: At the Westin Anaheim Resort we want to build an experience that is memorable and unique for our event guests. The Event Meeting Specialist (EMS) are skilled in a wide range of event functions with the responsibility of making sure the event is well-executed from start to finish. Whether setting up or breaking down the materials, transporting supplies, taking orders, interacting with guests, or anything in between, the EMS makes every transaction feel like part of the experience.

• Front Desk Agent (Guest Services)

  DISCOVER WHAT IT MEANS TO RISE! At The Westin Anaheim Resort, discover a place where you’re given a choice to not just get up and go to work, but to RISE. To work together to enhance the well-being of our guests and our communities. Apply today.

  Responsible for processing all guest check-ins/check-outs, confirming reservations, assigning rooms, and issuing and activating room keys. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Full time and Part time positions are available.

• Front Office Supervisor (Guest Services)

  DISCOVER WHAT IT MEANS TO RISE! At The Westin Anaheim Resort, discover a place where you’re given a choice to not just get up and go to work, but to RISE. To work together to enhance the well-being of our guests and our communities. Apply today.

  Responsible for assigning work and ensuring the completion of daily tasks in Front Desk operations in the hotels continuing effort to deliver outstanding guest service. Position directs and works with managers and employees to carry out procedures ensuring an efficient check-in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department

• Front Office Supervisor (Guest Services)

  DISCOVER WHAT IT MEANS TO RISE! At The Westin Anaheim Resort, discover a place where you’re given a choice to not just get up and go to work, but to RISE. To work together to enhance the well-being of our guests and our communities. Apply today.

  Responsible for assigning work and ensuring the completion of daily tasks in Front Desk operations in the hotels continuing effort to deliver outstanding guest service. Position directs and works with managers and employees to carry out procedures ensuring an efficient check-in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department

• Garde Manger Cook 2 (Chefs/Kitchen)

  The Garde Manger Cook 2 is responsible for daily production and execution of menu items. The Garde Manger Cook 2 communicates effectively with the Garde Manger Cook 1 in regards to daily performance and production. The Garde Manger Cook 2 will take the lead in the absence of the Garde Manger Cook 1. The Garde Manger Cook 2 will report to the Garde Manger Cook 1.

• Group Sales Manager (Sales & Marketing)

  A haven of wellness and renewal, The Westin Anaheim Resort is a AAA Four-Diamond hotel across from Disneyland® Resort in Orange County. This is your Moment to Rise! Reach for your full potential and thrive in a career with us. Join our experienced Sales team. Apply today!

  JOB OVERVIEW: The Group Sales Manager is responsible for the individual achievement of room and banquet revenue goals generated by assigned markets and territory.  Manages proactively to successfully achieve the hotel’s budget and service goals utilizing the hotels marketing plan and brand initiatives and strategy.  Establishes lasting relationships with clients and third parties by prompt follow-up, a willingness to exceed expectations, attention to detail and consistent communication to ensure that the client’s expectations are exceeded.

• Guest Service Agent / Concierge (Guest Services)

  DISCOVER WHAT IT MEANS TO RISE! At The Westin Anaheim Resort, discover a place where you’re given a choice to not just get up and go to work, but to RISE. To work together to enhance the well-being of our guests and our communities. Apply today.

  Responsible for providing the highest level of personalized, friendly, and outstanding guest service that exceeds expectations. To be successful in this role, he or she must encompass a willingness to serve and consistently demonstrate luxury service standards. Guest Services Attendant is an individual who has a passion for providing an exceptional experience to guests. The Guest Service Team will serve as experts and the primary resource for guests seeking information about the property and surrounding attractions. Must have superior customer service skills in a fast-paced environment, as well as be able to stay focused on goals.

• Guest Services Supervisor (Guest Services)

  DISCOVER WHAT IT MEANS TO RISE! At The Westin Anaheim Resort, discover a place where you’re given a choice to not just get up and go to work, but to RISE. To work together to enhance the well-being of our guests and our communities. Apply today.

  Responsible for all Guest Services functions and Westin Club staff. Areas of responsibility include Guest Services and Club Lounge Operations. Directs and works with managers and employees to successfully execute all Guest Services operations. Take and confirm reservations and cancellations, supply guests with information regarding property amenities, services, room features, transportation and local areas of interest and activities. Assists F&B with all aspects of Westin Club operational and service functions.  Works to establish a safe and secure environment for all guests and associates. Strives to continually improve guest and employee satisfaction and maximize financial performance of the Westin Club.

• Host / Hostess - Rise Rooftop Bar (Food & Beverage)

  When the sun goes down, RISE Rooftop Lounge heats up with tantalizing libations and unique spirits poured by our highly creative team of mixologists. Be part of the team and Rise!

  OVERVIEW: As a Westin Anaheim Resort’s Host/Hostess, you will be responsible for exceeding guests expectations by being the face of the outlet and creating the first impressions by providing them with friendly, prompt and attentive service that is tailored to the customer’s preference. Seat guests in the dining and bar areas while ensuring a smooth handoff to service staff. Ensures that the guests are seated and attend to any questions that they may have. A Host will be an operator and possess skillful organizational skills to maintain the dining area well controlled, answer phones, and reservations in a prompt and professional manner as well as direct calls when applicable.

• Housekeeping Manager (Housekeeping)

  A haven of wellness and renewal, The Westin Anaheim Resort is a AAA Four-Diamond hotel across from Disneyland® Resort in Orange County. This is your Moment to Rise! Reach for your full potential and thrive in a career with us. Apply today!

  Manages the day-to-day operations of the housekeeping, public space and laundry areas for assigned shifts. Ensures that the rooms and public space areas are spotless and continually restocked and straightened. The Housekeeping Manager participates in the development and implementation of business strategies for the hotel.

• Houseperson (Housekeeping)

  OVERVIEW: Performs any combination of the following tasks to maintain guestrooms, working areas, and the hotel premises in a clean and orderly manner.  Demonstrates a professional, friendly, warm and welcoming demeanor to all guests and employees Able to work AM & PM shifts 

• Information Technology Service Delivery Manager (Technology/IT)

  We are looking for a dedicated service delivery manager to be responsible for maintaining strong customer relationships and improving our services to maintain customer satisfaction. The service delivery manager may perform technical tasks, such as troubleshooting technical issues and may perform administrative tasks, such as managing team performance and checking the quality of inventory. The main tasks of a service delivery manager, however, include managing projects, fixing reliability issues, tracking service metrics, managing budgets, and leading the service delivery team.To be a successful service delivery manager, you should demonstrate strong leadership and teamwork skills. You should also demonstrate excellent communication and computer skills.

• Room Attendant (Housekeeping)

  DISCOVER WHAT IT MEANS TO RISE! At The Westin Anaheim Resort, discover a place where you’re given a choice to not just get up and go to work, but to RISE. To work together to enhance the well-being of our guests and our communities. Job Fair: July 7 10-3 at The Anaheim Hotel.

  OVERVIEW: The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. Must meet or exceed 4 Diamond standards.

• Service Express Agent (Guest Services)

  DISCOVER WHAT IT MEANS TO RISE! At The Westin Anaheim Resort, discover a place where you’re given a choice to not just get up and go to work, but to RISE. To work together to enhance the well-being of our guests and our communities. Apply today.

  Responsible for telephone switchboard station in order to answer telephone calls. Process guest requests for wake-up calls, screening calls, room service orders and other requests related to placing or receiving telephone calls. Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required. Answer, record, and process all guest calls, requests, questions, or concerns. Receive, record, and relay messages accurately, completely, and legibly. Log all guest requests or issues into computer, contact appropriate individual or department (e.g. Bellperson, Housekeeping, Engineering, Room Service, Valet), and follow up with guest to ensure their request has been met to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. Assist guests with accessing the internet. Report accidents, injuries, and unsafe work conditions to manager.

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