May 21, 2022
The Westin Anaheim Resort
1030 West Katella
Anaheim, CA 92802
Telephone (657) 279-9786
Website www.westinanaheim.com
Managed by Wincome Hospitality
DISCOVER WHAT IT MEANS TO RISE! At The Westin Anaheim Resort, discover a place where you’re given a choice to not just get up and go to work, but to RISE. To work together to enhance the well-being of our guests and our communities.
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Front Desk, Service Express, Guest Services and Front Services. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
OVERVIEW: The Westin Anaheim Resort’s Banquet Server represent the highest revenue generating department in the resort, and by this; the banquet server will have a charismatic personality and banqueting experience that encases the best banquet events in Orange County by applying impeccable serving abilities for all our guests. The Banquet Server maintains a clean and organized work environment.
At Blossom we create a unique guest experience that is centered around wellness and lifestyle. Therefore, we cater to our customer’s needs by providing a welcoming space where they can casually dine, grab an elevated to go meal, and shop for unique gifts and apparel. As a Blossom Attendant & Cashier working at the Westin Anaheim Resort, you will be responsible for exceeding guests’ expectations. You will provide our guests with friendly, prompt and attentive service that is tailored to the customer’s preference and the Westin service standard. The Blossom Attendant & Cashier partners with all team members from the front of house to the back of house to create a hospitable and cohesive environment for customers and associates alike. The Blossom Attendant & Cashier is a hands-on customer facing and back of house role. You create exceptional customer experiences and build enduring relationships both internally and externally. Your role is vital, as you are typically the first person to interact with all guests. You are responsible for driving retail sales, possessing brand knowledge of all retail products and menu items, efficiently and effectively check out guests and handle all guests needs. Additionally you will clean tables and surface areas between guests, re-fill food supplies: coffee station, napkin dispenser, etc. You will also assist with unpacking, steaming, prepping and processing all retail items. You must possess brand knowledge of all retail products and menu items, efficiently and effectively check out guests and handle all guests needs. You will enthusiastically and equally assists with all retail shop and front of house café needs.
OVERVIEW: The Westin Anaheim Resort’s Lobby Bartender represents the heart of the resort’s front of the house team and main first attraction, and by this; the lobby bartender will have a magnetic and charismatic personality that encases the ultimate bar experience by preparing beverages with an organic mixologist approach for guests and serving them at the bar and/or through the wait staff. The lobby bartender maintains a clean and organized work environment.
OVERVIEW: The Cafeteria Attendant reports directly to the Banquet Chef. The Attendant is responsible for maintaining good housekeeping in the kitchen and dining areas of the associate dining room. The attendant is responsible for ensuring all food is fresh, rotated, at the correct temperature and presented in a manner that is appealing and of high standards. The attendant ensures pars and food ordering is completed daily to ensure food is always stocked during business hours.
OVERVIEW: Westin Anaheim’s Club Lounge Attendant is responsible for serving our Westin Club guests during our complimentary breakfast & evening cocktail service. Our club Lounge attendant will be a dynamic individual who is able to communicate well, the ability to serve and maintain cleanliness at the Westin Club. The attendant will be quick on their feet (literally and metaphorically) and have a polite and friendly attitude.
OVERVIEW: The Cook 1 is responsible for overseeing and supervising their area of responsibility. The Cook 1 must demonstrate the highest standards as a role model and have the ability to coach other cooks as needed to ensure standards are being met. Responsible for daily production and execution of menu items. The Cook 1 communicates effectively and daily with the Chef on duty in regards to staff performance and daily production.
OVERVIEW: The Cook 2 is responsible for the daily mis en place of his or her station, adhering to recipe cards and ensuring the standards of quality are being met. Must be proficient in all cooking techniques. Must prepare for all banquet events as needed and execute in a timely fashion if in the banquet kitchen. Must prepare and execute all menu items for their station if in an outlet according to the recipe cards to ensure that quality standards are being met. This is an overnight shift position.
The Food and Beverage Sales Coordinator is dedicated to providing exemplary service in order to create lasting and favorable memories. This position ensures the complete coordination of all Outlet events hosted in the hotel. Prepares all event documentation and coordinates with property departments and customer to ensure consistent, high-level service throughout the pre-event, event and post-event phases, while promoting the company’s core service standards and brand attributes; supports the company’s sustainability initiatives and platform; and manages the operations by maintaining a positive, forward-thinking, and safe environment. As a Food & Beverage Coordinator you are also responsible to support the Food & Beverage Management in the day-to-day operation by performing administrational and operational tasks.
DISCOVER WHAT IT MEANS TO RISE! At The Westin Anaheim Resort, discover a place where you’re given a choice to not just get up and go to work, but to RISE. To work together to enhance the well-being of our guests and our communities. Apply today.
Responsible for assigning work and ensuring the completion of daily tasks in Front Desk operations in the hotels continuing effort to deliver outstanding guest service. Position directs and works with managers and employees to carry out procedures ensuring an efficient check-in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department
DISCOVER WHAT IT MEANS TO RISE! At The Westin Anaheim Resort, discover a place where you’re given a choice to not just get up and go to work, but to RISE. To work together to enhance the well-being of our guests and our communities. Apply today.
Responsible for all Front Services and staff. Areas of responsibility Valet and Bell operations. Directs and works with Front Services employees to successfully execute all guest arrival and departure procedures. Works to establish a safe and secure environment for all guests and associates. Strives to continually improve guest and employee satisfaction and maximize financial performance of the department.
At Blossom we create a unique guest experience that is centered around wellness and lifestyle. Therefore, we cater to our customer’s needs by providing a welcoming space where they can casually dine, grab an elevated to go meal, and shop for unique gifts and apparel. As a Blossom Attendant & Cashier working at the Westin Anaheim Resort, you will be responsible for exceeding guests’ expectations. You will provide our guests with friendly, prompt and attentive service that is tailored to the customer’s preference and the Westin service standard. The Blossom Attendant & Cashier partners with all team members from the front of house to the back of house to create a hospitable and cohesive environment for customers and associates alike. The Blossom Attendant & Cashier is a hands-on customer facing and back of house role. You create exceptional customer experiences and build enduring relationships both internally and externally. Your role is vital, as you are typically the first person to interact with all guests. You are responsible for driving retail sales, possessing brand knowledge of all retail products and menu items, efficiently and effectively check out guests and handle all guests needs. Additionally you will clean tables and surface areas between guests, re-fill food supplies: coffee station, napkin dispenser, etc. You will also assist with unpacking, steaming, prepping and processing all retail items. You must possess brand knowledge of all retail products and menu items, efficiently and effectively check out guests and handle all guests needs. You will enthusiastically and equally assists with all retail shop and front of house café needs.
At Blossom we create a unique guest experience that is centered around wellness and lifestyle. Therefore, we cater to our customer’s needs by providing a welcoming space where they can casually dine, grab an elevated to go meal, and shop for unique gifts and apparel. As a Blossom Supervisor working at the Westin Anaheim Resort, you will be responsible for exceeding guests’ expectations. You will provide our guests with friendly, prompt and attentive service that is tailored to the customer’s preference and the Westin service standard. The Blossom Retail Supervisor partners with the Blossom Manager to lead the team in creating a hospitable environment for customers and associates alike. The Supervisor is a role model for creating exceptional customer experiences and building enduring relationships both internally and externally. The Supervisor is responsible for driving the business forward as it relates to selling and building enduring relationships. Additionally, in absence of the Manager, the Supervisor will act as the manager on duty.
DISCOVER WHAT IT MEANS TO RISE! At The Westin Anaheim Resort, discover a place where you’re given a choice to not just get up and go to work, but to RISE. To work together to enhance the well-being of our guests and our communities. Join our growing sales team! Apply now!
JOB OVERVIEW: The Group Sales Manager is responsible for the individual achievement of room and banquet revenue goals generated by assigned markets and territory. Manages proactively to successfully achieve the hotel’s budget and service goals utilizing the hotels marketing plan and brand initiatives and strategy. Establishes lasting relationships with clients and third parties by prompt follow-up, a willingness to exceed expectations, attention to detail and consistent communication to ensure that the client’s expectations are exceeded.
OVERVIEW: Performs any combination of the following tasks to maintain guestrooms, working areas, and the hotel premises in a clean and orderly manner. Demonstrates a professional, friendly, warm and welcoming demeanor to all guests and employees Able to work AM & PM shifts
Are you looking to advance your Career in Human Resources ? Come join a great team and grow with our expanding family!
The Human Resources Generalist is responsible for the administrative human resources duties for three hotels and the corporate offices. Additional responsibilities include the coordination of staff recognition, employee relations, career fairs and training events.
A IRD busser serves the hotel by ensuring the guest hallways are always free and clear of dirty dishes. Also, help with running food when necessary, adhering to sanitation and safety policies. Busser will occasionally serve food and beverages to patrons at tables. The busser must possess professionalism, is friendly and will strive to meet the highest standards of quality customer service.
Seeking an overnight shift In-Room Dining Server.
Westin Anaheim Resort’s In-Room Dining servers will execute dining service delivery exclusively to all room and suites of our resort, creating a restaurant-like atmosphere in the comfort of our guests’ room. The server will be a dynamic individual who is able to take orders, serve the in-room table and manage a dining experience with fine dining abilities and finesse to adhere to Westin Anaheim Resort’s high standards. Our serves will be the face of our culinary operation and responsible for our customers’ experiences. Food server responsibilities include ensuring our carts & tables are clean to Covid-19 sanitation standards and tidy upon delivery, describe order and attend to any other need while in guest room. The server will be quick on their feet (literally and metaphorically) and have a polite and friendly attitude.
The Jr. Sous Chef is responsible for the daily operations of the associated areas of kitchen and maintains the culinary highest standards of all the outlets. The Jr. Sous Chef is managing all other food preparation associates, and drives the motivation and productivity of the culinary team. The Jr. Sous Chef reports to the Banquet Chef.
The Lead Garde Manger position is responsible for the preparation and supervision of all cold prepared foods in the Garde Manger kitchen. In addition, the Lead Garde Manger position will work as needed on Pantry stations in the restaurants and supervise as needed. The Lead Garde Manger person is responsible for creating and adhering to recipe cards and standards. This position must have great knowledge of cold food techniques such as emulsifications, dressings, canapes and food displays. This position at times will be required to do certain cooking techniques such as blanching, roasting and grilling in order to complete cold food preparation. This position may also be required to do basic butchery.
OVERVIEW: The Pantry position for Blossom Cafe & Market is responsible for the Cafe's made to order & grab & go food preparation. This position at times will also be responsible for hot food techniques such as blanching, grilling and roasting to complete a cold food preparation. Must be able to follow recipe cards and adhere to the culinary standards. Will need to support other areas in the kitchen as needed. This shift is for a 10:00am to 6:30pm shift.
OVERVIEW: Westin Anaheim’s Pool servers will execute dining service from Bella's Splash Pool and occasionally at Lobby Bar, & Tangerine Room. The server will be a dynamic individual who is able to take orders, serve tables and manage a dining room with fine dining abilities and finesse to adhere to Westin Anaheim Resort’s high standards. Our serves will be the face of our restaurants and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean to Covid-19 sanitation standards and tidy when guests arrive, presenting menus and serving food and beverages. The server will be quick on their feet (literally and metaphorically) and have a polite and friendly attitude.
GENERAL DESCRIPTION: Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target amongst properties.
OVERVIEW: The Cook 2 is responsible for the daily mis en place of his or her station, adhering to recipe cards and ensuring the standards of quality are being met. Must be proficient in all cooking techniques. Must prepare for all banquet events as needed and execute in a timely fashion if in the banquet kitchen. Must prepare and execute all menu items for their station if in an outlet according to the recipe cards to ensure that quality standards are being met. This job is for the Rise Rooftop Bar
DISCOVER WHAT IT MEANS TO RISE! At The Westin Anaheim Resort, discover a place where you’re given a choice to not just get up and go to work, but to RISE. To work together to enhance the well-being of our guests and our communities.
OVERVIEW: The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. Must meet or exceed 4 Diamond standards.
DISCOVER WHAT IT MEANS TO RISE! At The Westin Anaheim Resort, discover a place where you’re given a choice to not just get up and go to work, but to RISE. To work together to enhance the well-being of our guests and our communities. Apply today.
Responsible for the safeguarding of hotel property, assets, guests, visitors and employees. Conduct investigations and assist with guest and employee incidents while providing outstanding customer service.
DISCOVER WHAT IT MEANS TO RISE! At The Westin Anaheim Resort, discover a place where you’re given a choice to not just get up and go to work, but to RISE. To work together to enhance the well-being of our guests and our communities. Apply today.
Responsible for telephone switchboard station in order to answer telephone calls. Process guest requests for wake-up calls, screening calls, room service orders and other requests related to placing or receiving telephone calls. Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required. Answer, record, and process all guest calls, requests, questions, or concerns. Receive, record, and relay messages accurately, completely, and legibly. Log all guest requests or issues into computer, contact appropriate individual or department (e.g. Bellperson, Housekeeping, Engineering, Room Service, Valet), and follow up with guest to ensure their request has been met to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. Assist guests with accessing the internet. Report accidents, injuries, and unsafe work conditions to manager.
OVERVIEW: The Cook 3 is responsible for the daily mis en place of his or her station, adhering to recipe cards and ensuring the standards of quality are being met. Must be proficient in all cooking techniques. Must prepare for all banquet events as needed and execute in a timely fashion if in the banquet kitchen. If in an outlet must follow all recipe cards to ensure quality and consistency.
OVERVIEW: The Cook 1 is responsible for overseeing and supervising their area of responsibility. The Cook 1 must demonstrate the highest standards as a role model and have the ability to coach other cooks as needed to ensure standards are being met. Responsible for daily production and execution of menu items. The Cook 1 communicates effectively and daily with the Chef on duty in regards to staff performance and daily production.
OVERVIEW: As a Westin Anaheim Resort’s Host/Hostess, you will be responsible for exceeding guests expectations by being the face of the outlet and creating the first impressions by providing them with friendly, prompt and attentive service that is tailored to the customer’s preference. Seat guests in the dining and bar areas while ensuring a smooth handoff to service staff. Ensures that the guests are seated and attend to any questions that they may have. A Host will be an operator and possess skillful organizational skills to maintain the dining area well controlled, answer phones, and reservations in a prompt and professional manner as well as direct calls when applicable.
OVERVIEW: The Cook 2 is responsible for the daily mis en place of his or her station, adhering to recipe cards and ensuring the standards of quality are being met. Must be proficient in all cooking techniques. Must prepare for all banquet events as needed and execute in a timely fashion if in the banquet kitchen. Must prepare and execute all menu items for their station if in an outlet according to the recipe cards to ensure that quality standards are being met.
The Westin Anaheim Resort’s Restaurant Manager represents the resort’s culinary vision by adhering to flawless service execution and by this; the Restaurant Manager will have strong leadership capabilities with a magnetic and charismatic personality that encases the ultimate guest dining experience for all guests. At the same time the Restaurant Manager will consistently maintain standards, highly motivate teams and places a key perspective on revenue and labor management.
DISCOVER WHAT IT MEANS TO RISE! At The Westin Anaheim Resort, discover a place where you’re given a choice to not just get up and go to work, but to RISE. To work together to enhance the well-being of our guests and our communities. Apply today.
Responsible for greeting guests, parking and retrieving guest vehicles in a prompt yet safe manner and escorting guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and orientate the guests on room features (e.g., use of room key, ice and vending areas, in-room safe, valet laundry services, and other features of the room). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.
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