OVERVIEW:  The Banquet Server is responsible for the  set-up and serving of food and beverages to guests at all banquet functions, according to the hotel standards.

Responsibilities:

• Serve guests according to the hotel's standards in a friendly, courteous, and professional  manner
• Know how to read the Banquet Event Order (BEO) and be familiar with the menu of the assigned function.
• Set all tables according to hotel standards
• Maintain the banquet storeroom in a neat and orderly manner, stocked with any any and all appropriate supplies necessary for food service functions
• Clean-up banquet space after the completion of the function and ensure that all equipment and supplies are stored and re-stocked properly.
• Prepare room according to BEO and the various meal functions
• Follow all money handling procedures when serving the guest
• Maintain a friendly and warm demeanor at all times
• Comply at all times with company standards and regulations to encourage safe and efficient hotel operation

This position requires:

• Flexible and long hours sometimes required
• Must be available to work weekends
• Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
• Ability to stand during entire shift
• Must be able to work well in stressful, high-pressure situations, including ability to handle guest objections and disputes to satisfactory results
• Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity
• Must be able to convey information and ideas clearly.
• Must maintain composure and objectivity under pressure
• Bartending experience is a plus, but not required

EOE/M/F/D/V/SO

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