The Westin Anaheim Resort
Anaheim, CA

The Westin Anaheim Resort
Anaheim, CA

Posted November 28, 2022


OVERVIEW: Performs any combination of the following tasks to maintain guestrooms, working areas, and the hotel premises in a clean and orderly manner.  Demonstrates a professional, friendly, warm and welcoming demeanor to all guests and employees Able to work AM & PM shifts 


House Attendant Responsibilities

  • Must adhere to all COVID-19 Rules and Regulations
  • Assist the room attendants with bed stripping, towels, and trash removal.
  • Clean common areas including lobby, breakfast area, public restrooms, hallways and any other spaces, as assigned
  •  Make up and deliver roll-away beds.
  • Stock/Replenish housekeeping carts with supplies and clean linen, while removing soiled linen
  • Refills the par stock of guest amenities and supplies on each housekeeping storage area.
  • Perform carpet cleaning in guest rooms & public areas, as needed and according to preventative maintenance schedule
  • Receives linen supplies from laundry and stocks linen closets on guest floors in a neat organized manner
  • Perform property walks and identify areas that need attention
  • Identify and address minor maintenance issues throughout hotel, notifying management when appropriate
  • Move furniture as needed.
  • Fulfill guest requests made to front desk staff, including but not limited to toiletries, linens,
  • Fill in for housekeeping shifts, as needed and clean guest rooms when needed in accordance to specific brand and company minutes per room standard
  • All other duties as assigned- Laundry attendant

Qualifications and Requirements

  • Experience in a 400+ room hotel is preferred
  • Carrying or lifting items weighing up to 50 pounds and pushing/pulling up to approximately 200 pounds
  • Frequently standing up and moving about the facility
  • Frequently handling objects and equipment to maintain the facility
  • Frequently bending, stooping, and kneeling
  • Behaves with integrity, honesty and is open with guests and fellow associates.
  • Ability to communicate effectively with guests and team members verbally or in written form.
  • Ability to learn, follow and enforce standards for cleanliness as they apply to all aspects of suite.
  • Ability to follow all safety procedures/standards and able to recognize and act in emergency situations.
  • Position may be required to work varied schedule that may include evenings/nights, weekends and holidays.
  • Ability to arrive to work on time.


  • 2 years experience in a houseperson or room attendant role  
  • Experience in the hospitality industry preferred
  • Experience in 4 Diamond Rated Hotel preferred
  • Must be able to walk/stand for long periods of time
  • Excellent communication skills
  • Must be able to work days, nights weekends and holidays.
  • Must be able to walk for long periods of time
  • Carrying or lifting items weighing up to 50 pounds and pushing approximately 200 pounds
  • Knowledgeable of chemicals


  • Able to communicate effectively in English/Spanish, both verbally and in writing.
  • Able to effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflicts.


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The Westin Anaheim Resort

618 Room Hotel

NOW OPEN! Enjoy the next level in luxury family vacations!

Adjacent to the Anaheim Convention Center and across from The Disneyland® Resort, the brand new, 618-room AAA 4-Diamond hotel will not only be a place for convention goers but also a stunning luxury retreat for leisure travelers.


  • Directly across from The Disneyland® Resort
  • Exclusive fireworks views from private balconies 
  • Adjacent to the Anaheim Convention Center
  • Amazing panoramic views from RISE Rooftop Lounge
  • Seven innovative and exciting restaurants and bars
  • Westin Heavenly Beds® for a great night's sleep
  • 47,542 square feet of meeting space
  • Heated Outdoor pool with private cabanas
  • Expansive state-of-the-art WestinWORKOUT® fitness studio