Posted May 12, 2022
Highly organized, motivated professional. Accountable to keep our data and files easily accessible and organized, so we’ll rely on you to provide us with the information we need. We’re willing to give you full autonomy in setting up organizational systems for the office, including files on projects, employees, and transactions. Make organization a priority and remain available to assist all senior executives. Work with highly sensitive information and keep all items confidential.
Greet, assist, screen, and direct all incoming clients, guests, and vendors in a friendly and professional manner. In person or over the phone.
Handle sensitive information in a confidential manner.
Keep business correspondence and CEO and Owner related projects confidential. Discussing then with unauthorized employee or public is subject to disciplinary action.
File records away in alphabetical or numerical order and code for proper placement. Electronic and paper.
Ensure if files are loaned out that they come back. File loaned out should be an electronic file.
Clean and maintain file space with alphabetical files by entity and each file jacket by date sequence.
Purge old files.
Be able to explain filing system to others.
Carry out administrative duties such as filing, typing, copying, binding, scanning etc.
Organize and prioritize schedule for CEO and President/Ownership daily between four companies and various Boards.
Confidentially maintain conference calls/zoom numbers.
Create and update Agenda for Ownership trips.
Book travel arrangements as needed for both CEO and President.
Audit CEO’s corporate card statement and provide all backup, send to accounting.
Book conference calls, rooms, taxis, couriers, hotels etc.
Take meeting notes and action steps. Trace meeting notes for follow up action.
Research and creates presentations/decks.
Handle multiple projects.
Maintain contact lists for CEO.
Trace surveillance reports, property schedules and legal issues as requested.
Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
Order office supplies when needed.
Order breakroom supplies and snacks for the corporate office monthly.
Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
Fill in with tenant correspondence and/or emergency needs when building manager is out.
Be able to draft professional business letters and write letters and emails on behalf of other office staff.
Produce and distribute correspondence memos, letters, faxes, and forms.
Resolve administrative problems and develop and update administrative systems to make them more efficient.
Receive, sort, and distribute the mail.
Must have a valid Driver’s License and vehicle.
Dress attire according to handbook.
Required hours are 8:30am to 5pm Monday through Friday.
While performing the duties of this job it may require to:
Sit, stand, walk, stoop, kneel, crouch, or crawl occasionally.
Frequently use hands for keyboard and arms to reach.
Heavy work – Occasionally lift and/ or move up to 25lbs of force.
Light work - Frequently lift and move up to 10lbs.
2 years of administrative experience
2 years of customer service experience
Proficient in Microsoft Word, Microsoft Excel, Outlook, Microsoft Office
Must possess exceptional phone etiquette skills
Ability to communicate effectively in both written and verbal form
Must establish and maintain effective working relationships
Wincome Hospitality is a division of Wincome USA, a family-owned real estate investment, development, and management ﬁrm based in Anaheim, California. Originally founded by Paul Chan back in 1988, the firm has been recently passed down to his son, Mark Chan. With over 30 years’ experience in the OC area, the original investments included a mixed portfolio of apartment buildings and oﬃce space both locally and in the greater Dallas region. As with most successful real estate investments, location is king which led Paul Chan to acquire a small boutique hotel located on Harbor Boulevard, directly across from the main entrance to Disneyland. This acquisition marked Wincome’s entry into the hospitality space (thereby creating Wincome Hospitality) and changed the course of the company for the next 30 years.
The original small boutique hotel came to be known as The Carousel Inn and Suites and was a trend setter for the market during the mid-90s once Wincome hired a General Manager by the name of Paul Sanford. Sanford, having recently left a successful career in Hawaii to finish his MBA at Pepperdine, brought world renown service culture from the islands to this boutique hotel. This mix of service and location led to over two decades of success at this property and helped Wincome establish its footprint in the Anaheim Hotel market.
Wincome expanded the hotel portfolio in 1998 by purchasing three smaller hotels on West Katella Avenue that had long been overlooked and rundown by their former owners. Mr. Chan had a vision of taking the three separate spaces and combining the properties to form a unique resort like atmosphere unlike any other in the Anaheim Resort District. After a multi-year renovation, the vision was realized when the site reopened as the Anabella Hotel in 2001.
2010 marked Wincome’s first venture into the luxury four-diamond market when they bought the Wyndham Hotel in Costa Mesa. The property undertook a $20 million renovation to which it received its first four-diamond award in 2013. The property officially rebranded in 2016 as the Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel, originally a Starwood brand but now under Marriott’s portfolio. Having since won multiple service, design and hotel awards, Wincome was able to take another forgotten property and turn it into a market leader.
Riding off the success of Avenue of the Arts and now headed by Paul Chan’s son Mark, Wincome started the next phase of their company in 2015 when they sold the Carousel to Walt Disney Parks & Resorts to facilitate Disney’s Eastern Gateway project. In 2016, they purchased an oﬃce building at 888 Disneyland Drive—leasing the building to tenants as well as setting up their corporate headquarters. They also acquired the Anaheim Plaza Hotel, a 9-acre site located on Harbor Boulevard, and converted it to The Anaheim Hotel, a three-diamond property.
Wincome is known for unique location based hotels that mix elevated design with our signature sophisticated sincere service. Our passionate staff’s mission is to exceed expectations and create remarkable experiences for our guests.
As a family-owned business, Wincome Hospitality is dedicated to Elevating the Experience through the values of customer service, a true partnership with our team members, and deep connections to the communities in which we do business.
888 Disneyland Drive
Anaheim, CA 92802