Banquet Housemen

The Westin Anaheim Resort
Anaheim, CA

Posted April 14, 2021

Banquet Housemen

OVERVIEW:The Westin Anaheim Resort’s Banquet Houseman represents a multimillion dollar event operation overseeing an array of events from corporate to high complexity socials, and by this; the Houseman is an extension of the banquet leadership and will have a magnetic and charismatic personality that encases the ultimate event experience ensuring all set ups, equipment inventory and special request for/from guests and serving them convention floor are perfect and as requested. The banquet housemen maintains a clean and organized work environment at all times.

Primary Responsibilities

  • Maintains proper and adequate set-up of all buffets, room set ups, bars and public spaces on a daily basis.
  • Set up banquet room as instructed by Banquet Captain to include linen, serviceware and glassware. 
  • Attend stand up meetings before events to learn function particulars, including guest and hotel expectations. 
  • Greet guests and respond to requests in a friendly and courteous manner. 
  • Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency in the order throughout the banquet. 
  • Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function. 
  • Replenish beverages as necessary, and check with guests for overall satisfaction. 
  • Once banquet is complete reset banquet room according to Captain's specifications to ensure the readiness of the room for the following function as well as sanitation of banquet areas. 
  • Observe all safety procedures during the execution of assigned duties.  
  • Maintain a positive and professional attitude towards guests, co-workers and management
  • Ensure all Covid 19, Eco Sure, HD and HACCP standards are being strictly adhered to.

Position Requirements

  • High School Diploma or equivalent education
  • Must have basic knowledge of food and beverage preparation and service
  • Basic English language writing skills necessary for completion of requisitions.
  • Sufficient manual dexterity in hands in order to use a knife to open boxes, pick up heavy equipment and transport it, scoop and reach overhead to retrieve stock.
  • Ability to read, speak and understand the English language in order to communicate with guests and take orders.
  • Ability to work standing and work in confined spaces for long periods of time.
  • Position will be required to work a varied schedule that may include evenings/nights, weekends and holidays.
  • Must be at least 21 years old
  • Must be able to multitask.
  • Attention to cleanliness and safety
  • Patience and customer-oriented approach.
  • Excellent people skills with a friendly attitude.
  • Responsible and trustworthy.

Physical Requirements

  • Must be able to tolerate temperature changes from hot to cold and cold to hot.
  • Sit, stand, walk, stoop, kneel, crouch, or crawl occasionally.
  • Must be able to move tables and chairs throughout the shift.
  • Must be able to exert physical effort in transporting 40 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods
  • Heavy work – Occasionally lift and/ or move up to 50lbs of force.
  • Light work - Frequently lift and move up to 10lbs.
  • Required to lift trays of food or food items weighing up to 30 lbs. occasionally.
  • Must possess a valid Food Handler’s Card as required by the County

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The Westin Anaheim Resort

618 Room Hotel

Opening June 2021: Enjoy the next level in luxury family vacations!

Adjacent to the Anaheim Convention Center and across from The Disneyland® Resort, the newly constructed, 618-room AAA 4-Diamond hotel will not only be a place for convention goers but also a stunning luxury retreat for leisure travelers.


Highlights:

  • Directly across from The Disneyland® Resort
  • Exclusive fireworks views from private balconies 
  • Adjacent to the Anaheim Convention Center
  • Amazing panoramic views from RISE Rooftop Lounge
  • Seven innovative and exciting restaurants and bars
  • Westin Heavenly Beds® for a great night's sleep
  • 47,542 square feet of meeting space
  • Heated Outdoor pool with private cabanas
  • Expansive state-of-the-art WestinWORKOUT® fitness studio