The Westin Anaheim Resort
Anaheim, CA

Posted March 10, 2020


JOB OVERVIEW: The Controller position is responsible for the accounting operations of the hotel.  This includes, but not limited to, the production of timely and periodic financial statements, maintenance of a system of accounting records, and a proven set of internal controls designed to minimize risk and provide financial records that meet the standards and comply with generally accepted accounting principles.  The position is fully responsible for management information reporting that enhances the accuracy of the business financial position.  The Controller reports directly to the General Manager and indirectly to the Corporate Controller.


  • This position has 6 direct reports and 5 indirect reports.  You will be responsible for supervision of employee performance and developmental coaching.  This position carries out supervisory responsibilities in accordance with the organization’s policies, procedures and applicable laws.
  • Interview, hire, process references and new hire paperwork to company standard for all accounting staff in compliance with state and federal laws and company policy.
  • This position sets specific goals and objectives for all the employees supervised. Establishes and communicates performance criteria to all employees. Establishes and reinforces specific performance goals with subordinate employees and provides timely feedback. 
  • Formally reviews and evaluates performance goals and objectives on a regular basis of all employees under your supervision.
  • When appropriate and needed, disciplining and creating performance improvement plans for employees, and when necessary terminating employees under your supervision for performance related issues.
  • When appropriate and needed to maintain proper staffing levels for all operating departments.
  • Manage accounts receivable staff for timely and efficient collections of receivables. Train staff as needed.
  • Manage accounts payable staff to ensure invoices, audits and checks are processed for weekly approval and signature. Train staff as needed.
  • Scheduling accounting staff within Budgeted levels.
  • Communicate with team members both verbally and in writing to answer questions and provide clear direction in advising and instructing staff in details of work, policies and procedures and Internal controls.
  • Ensure revenue and expense budgets for all departments are in line to meet budgetary goals.

    Manage staff to ensure operational expenses and procurement procedures are followed. Confirm revenues and expenses are in-line with projected forecast and budget guidelines weekly.

  • Inspect weekly labor schedules to ensure all departments are within budget payroll as listed in the budgets and forecasts.

  • Assist Payroll and Benefit Supervisor to audit payroll information to ensure break logs are properly filled out and completed daily. Any non compliance is to be corrected immediately.
    Manage daily, weekly and monthly inventory procedures along with proper auditing procedure and outline corrective action.

  • Manage bank deposits for cash, credit cards and sell revenue sectors ensuring all revenues are promptly deposited in the bank within 72 hours.  Audit for accountability.
    Effectively deal with any financial issues. Return all financial concerns and follow up personally with any and all accounting disputes or discrepancies.

  • Review all financial reports with proper recommendation to managers of more efficient and profitable operations.

  • Manage the hotel budget and development.

  • Manage fixed asset schedules.

  • Conduct Income and House Bank Fund Audits.  Ensure compliance to policy and all reporting dates are met without exception.

  • Conduct monthly and quarterly inventories with full completion by the 9th of each month. Any follow up questions or re inventory should be completed within 5 days.

  • Manage and analyze check stock, stale dated checks and void checks with full explanation of any discrepancies.

  • Conduct yourself in a professional manner at all times.  Monitor on-site accounting performance and deal with personnel issues with tact and diplomacy. 

  • Organize, conduct and attend all appropriate meetings to ensure proper coordination with department heads and senior leadership.

  • Manage and prepare cash roll reports no less than twice monthly.

  • Prepare and recommend bank fund transfers weekly to ownership for approval.

  • Ability to work a flexible schedule, including nights, audit shift, weekends and holidays as required.

  • Maintain the financial records, POS, Back Up and data base system for full function operations. Ensure all interfaces are operating at all times and any software or hardware systems are implemented with staff fully trained.

  • Ensure procedures are followed when dealing with all safety and security issues.

  • Spend one on one time with each manager or supervisor once a month to discuss training and development.

  • Schedule, oversee and follow proper departmental recruitment and training.

  • Manage, follow and audit proper PCI Compliance.

  • The nature of your position is managerial with special emphasis on your being able to use your own discretion and good judgment without reference to a supervisor. You are requested and required to spend at least 51% of your time on supervisory, managerial and recruitment and staffing duties. If at any time you feel you are not spending 51% of your time this way, please immediately bring this to your supervisor’s attention.


  • College Diploma required – preferable with Accounting or Finance degree.
  • 5 years of experience in Hospitality Accounting.
  • A full and thorough understanding of applicable legal and operational requirements of hospitality accounting.
  • Strong M3 Knowledge and Birchstreet; Report writing a plus
  • Strong Balance Sheet Accounting
  • Must be able to sit for long periods of time
  • Must be able to walk, bend and stoop thorough out day
  • Frequently use hands for keyboard and arms to reach.
  • Must be able to lift up to 50 pounds


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The Westin Anaheim Resort

618 Room Hotel

Coming Fall 2020: Enjoy the next level in luxury family vacations!

Adjacent to the Anaheim Convention Center and across from The Disneyland® Resort, the newly constructed, 618-room AAA 4-Diamond hotel will not only be a place for convention goers but also a stunning luxury retreat for leisure travelers.


  • Directly across from The Disneyland® Resort
  • Exclusive fireworks views from private balconies 
  • Adjacent to the Anaheim Convention Center
  • Amazing panoramic views from the rooftop bar
  • Four innovative and exciting restaurants and bars
  • Westin Heavenly Beds® for a great night's sleep
  • 47,000 square feet of meeting space
  • 8 acres of lushly landscaped grounds
  • Concierge lounge
  • Outdoor pool
  • Expansive state of the art fitness facilities