Posted November 19, 2019
OVERVIEW: PBX Operator is responsible for guest request log for proper identifying each and every call. Recording each call doing call around to all the comp set in the area, the PBX training of all personal. TTY special needs training and Set up for all PBX agents helping reservation department when needed. Refilling the copy machine as well as keeping the area in the back clean and neat. Assisting the front office which including Front Desk as needed to ensure all guests are helped in a timely manner. To have adequate communication with the bell and concierge departments via phone and walkie-talkie, to ensure guests are assisted and satisfied. Assisting the staff in the back-office administrations, which includes: sales, marketing and revenue; with tasks or assistance with new or in-house guests concerns.
- Creating reports
- Management requests
- Creating signage
- Any other requests that have to do with the front office or our guests
We participate in E-Verify
306 Room Hotel
The Anaheim Hotel is a three-diamond hotel located across the street from the exciting Disneyland® Resort and near the Anaheim Convention Center.
On nine acres of landscaped gardens, The Anaheim Hotel offers 306 rooms, an Olympic-sized pool and Jacuzzi, 6,800 square feet of flexible meeting space with banquet capabilities, on-site restaurant The Pizza Press, and lobby bar. The Anaheim Hotel is dedicated to providing superior service in a welcoming environment with a variety of amenities for your convenience and enjoyment. It’s more than just location; it's a great value.
The hotel is rooted in its mid-century modern heritage with modern sensibilities. Stay in spacious rooms designed for both comfort and convenience, with crisp white bedding. All of our inviting rooms overlook the grounds, many of which have a patio or balcony. Our two story buildings are located on an expansive nine acres of landscaped gardens and walkways. Enjoy ample and easy parking all around the hotel. Soak up the Southern California sun and relax by our Olympic size outdoor heated pool and spa.
Hosting an event? Take advantage of over 6,800 square feet of flexible meeting space to make your meeting, conference, or event both convenient and successful. Whether you’re planning a small meeting or large conference, our on-site catering staff can create impressive event menus to refresh your guests.